Dear Suppliers,

On 18 June 2024, Chris Laverty, Russell Simpson and Jarred Erceg of Grant Thornton UK LLP were appointed as Joint Administrators’ of Small World Financial Services Group Limited and Special Administrators of LCC Trans-Sending Limited (together, ‘the Companies’ and the ‘Joint Administrators’). The affairs, business and property of the Companies are being managed by the Joint Administrators.

The Companies traded as Small World UK and operated as part of the Small World Group, providing cross border payment services to its UK customers and acting as a global ‘payment hub’ for the Small World Group.

Making a claim in the administrations

We will write to all suppliers with a sum owed to them per the Companies’ records. The letter will contain details of the Grant Thornton UL LLP Insolvency Act Portal (the Portal) and your unique log-in details.  The Portal will be used to make information available to creditors and to receive information from creditors, as set out in these communications.

We will ask you to send an up-to-date statement of your account addressed to either Small World Financial Services Group Limited (In Administration) or LCC Trans-Sending Limited (In Special Administration), as applicable, c/o Grant Thronton UK LLP, 11th Floor, Landmark St Peter’s Square, 1 Oxford Street, Manchester M1 4PB, or log onto the Portal (using your log in details which will be provided to you via letter) to submit your statement electronically and update your details in order that your claim against the relevant company (or companies) can be registered.

Future notifications and reports

It is Grant Thornton’s policy to upload notifications and reports to creditors onto the Portal for viewing and downloading. Under 1.50 of the Insolvency (England and Wales) Rules 2016, all future notifications and reports will be uploaded to the Portal only and you will not receive a physical copy in the post.

This is with the exception of the following documents for which hard copies will still be issued in the post:

• a document for which personal delivery is required;
• a document which is not delivered generally.

Log in details to the Portal will be provided to you via letter and should be kept in a safe place to enable you to continue to view documents as the case progresses. The Administrators will upload a progress report within one month of the end of each six-month period or sooner if all matters are concluded and the cases are brought to a close within a reporting period. If you wish to be notified when an upload takes place, you can adjust your personal settings for this once you have logged into the Portal.

Please note that creditors may at any time request a hard copy of any or all of the following:

• all documents currently available for viewing on the website;
• all future documents which may be made available there.

Any creditor that wishes to receive a hard copy free of charge, should send a request detailing the documents you would like to obtain to SmallWorldUK@uk.gt.com or by writing to Grant Thornton UK LLP, 11th Floor, Landmark St Peter's Square, 1 Oxford St, Manchester, M1 4PB.

Trade

The Companies are continuing to trade under the supervision of the Joint Special Administrators / Joint Administrators (albeit Small World UK and its associated Group businesses have ceased receiving or processing new money transfer transactions through its agents, branches, websites and mobile applications).

Goods or services supplied to the Companies subsequent to the appointments must only be against orders which are signed by the Joint Special Administrators / Joint Administrators or, subject to an authority limit of £50,000, by one of their representatives, specimens of whose signatures appear on the letter sent to you.

Please supply us with details of any unfulfilled orders placed by the Companies prior to the appointments, and you will be informed whether or not the Companies wishes these orders to be fulfilled. We must, however, make it clear that the Joint Special Administrators / Joint Administrators are not adopting any contracts entered into by the Companies prior to the appointments.

You should note, if you are also a customer, that goods or services provided by the Companies after the appointments must be paid for in full, and no lien or right of set-off may be exercised in respect of any claims against the Companies which were outstanding at the date of the appointments.

The Joint Special Administrators

For and on behalf of the Joint Administrators of Small World Group Financial Services Limited (in Administration) and LCC Trans-Sending Limited (in Special Administration) without personal liability.

The affairs, business and property of Small World Group Financial Services Limited (Small World Group) and LCC Trans-Sending Limited (LCC UK) are being managed by Chris Laverty, Russell Simpson and Jarred Erceg appointed as Joint Administrators and Joint Special Administrators (respectively, and together ‘the Administrators’) on 18 June 2024.

The Administrators act as agents of Small World Group and Small World UK without personal liability. Chris Laverty, Russell Simpson and Jarred Erceg are authorised by the IPA to act as insolvency practitioners. Small World Group and LCC UK are registered in England and Wales, registered Numbers: 05405279 and 04363859, respectively, registered office address: c/o Grant Thornton UK LLP, 11th Floor, Landmark, St Peter's Square, 1 Oxford St, Manchester, M1 4PB