Customers: submit a claim

LCC Trans-Sending Limited (In Special Administration)

Formerly traded as Small World Financial Services, Small World Money Transfer and, historically, as Express Funds, Global Link and Bayba.

Important notice for UK customers:

The Joint Special Administrators of LCC Trans-Sending Limited (In Special Administration) are seeking claims from customers who believe they are owed funds the company received from them (or someone else on their behalf) to carry out a payment transaction which was not processed prior to the company entering into special administration on 18 June 2024.

If you believe you have a claim, please contact the Small World Customer Service team on 020 3198 0387 or at smallworlduk@uk.gt.com to receive a customer claim form.

Should you have any queries, please visit the FAQs which can be accessed at smallworlduk.grantthornton.co.uk or contact the Small World Customer Service team on 020 3198 0387 or at smallworlduk@uk.gt.com.

Chris Laverty, Russell Simpson and Jarred Erceg of Grant Thornton UK LLP were appointed Joint Special Administrators of LCC Trans Sending Ltd on 18 June 2024 (‘the Joint Special Administrators’) (‘the Company’). The affairs, business and property of the Company are being managed by the Joint Special Administrators.

The Company formerly traded as Small World Financial Services, Small World Money Transfer and, historically, as Express Funds, Global Link and Bayba and operated as the main trading entity in the Small World Group, providing cross border payment services to its UK customers and acting as a global ‘payment hub’ for the Small World Group.

As notified in the Suspension of Services Notice on 10 June 2024, the Company and its associated Group businesses have ceased receiving or processing new money transfer transactions through its agents, branches, websites and mobile applications.

The Joint Special Administrators are seeking claims from customers who believe they are owed funds the Company received from them (or someone else on their behalf) to execute a payment transaction which was not processed prior to the Company entering into special administration on 18 June 2024.

 

Hand holding a phone

The Administrators act as agents of the Companies without personal liability. Chris Laverty, Russell Simpson and Jarred Erceg are authorised by the IPA to act as insolvency practitioners. The Companies are registered in England and Wales, registered numbers: 05405279 and 04363859, respectively, registered office address: c/o Grant Thornton UK LLP, 11th Floor, Landmark, St Peter's Square, 1 Oxford St, Manchester, M1 4PB