Administration of Small World UK

Important notice for UK customers:

LCC Trans-Sending Ltd (trading as Small World UK) have ceased receiving or processing new money transfer transactions through its agents, branches, websites and mobile applications.

Chris Laverty, Russell Simpson and Jarred Erceg of Grant Thornton UK LLP were appointed Joint Administrators of Small World Financial Services Group Limited (‘the Joint Administrators’) and Joint Special Administrators of LCC Trans-Sending Limited on 18 June 2024 (‘the Joint Special Administrators’) (together ‘the Companies’ and the ‘Administrators’). The affairs, business and property of the Companies are being managed by the Administrators.

LCC Trans-Sending Limited (the Company) traded as Small World UK and operated as the main trading entity in the Small World Group, providing cross border payment services to its UK customers and acting as a global ‘payment hub’ for the Small World Group.

Further to the Suspension of Services Notice on 10 June 2024, Small World UK and its associated Group businesses have ceased receiving or processing new money transfer transactions through its agents, branches, websites and mobile applications.

Following the appointment, our initial actions are to secure the assets of the Company and to identify amounts owed to the Company’s customers and creditors.

We will be seeking to return amounts owed to UK customers as soon as possible. This will require securing all books and records and undertaking a review exercise of amounts owed to customers. Unfortunately, while this work is being undertaken customers will not be able to access the amounts owed to them. Customers should note that when the Special Administrators are able to process amounts owed, such amounts will be reduced by costs associated with recovery and return to customers.

Although the Company is in special administration, the Company continues to be regulated by the Financial Conduct Authority (‘FCA’) and is still subject to the FCA’s rules.

We are focused on giving customers additional information and estimated timelines for the return of amounts owed at the earliest opportunity. Please check your emails, the News and Updates section and the FAQs on this website.

Should you have any queries, please contact the Small World Customer Service team at support@smallworldfs.com or on 020 3198 0387.

Further information can be found below:

The Administrators act as agents of the Companies without personal liability. Chris Laverty, Russell Simpson and Jarred Erceg are authorised by the IPA to act as insolvency practitioners. The Companies are registered in England and Wales, registered numbers: 05405279 and 04363859, respectively, registered office address: c/o Grant Thornton UK LLP, 11th Floor, Landmark, St Peter's Square, 1 Oxford St, Manchester, M1 4PB